Full-Text Document Delivery

About Document Delivery

  • Many items abstracted on PiraBase can be ordered in original full-text from our document delivery department.
  • Documents are photocopied and can be sent via e-mail or post - whichever is most convenient for you.
  • We aim for, and usually achieve, an order turnaround of less than 24 hours*. Many documents are in fact despatched within just a couple of hours of the order receipt.

* Excluding weekends and UK bank holidays. There may also be some disruption over the Christmas period.

Document Prices

Handling Fee
This will be £11 per item.

Copyright Fee
In accordance with our transactional Document Delivery Licence we also have to charge customers a copyright fee. This fee will be forwarded to the Copyright Licencing Agency (CLA) who will in turn forward it to the copyright owners. The fee varies depending upon the price a publisher has set for a particular journal. On receiving your order we will contact you with the full pricing.

VAT (Value Added Tax) will normally only be added to UK orders. Customers in all other EC countries are required to supply their VAT registration number in order for VAT not to be charged.

How to Order

Ordering Online from PiraBase
When viewing an abstract in PiraBase you will find a red 'PDF' button at the top of the page. If you click on this you will be taken through to our online ordering facility.

Order from us directly

If you choose to order directly please provide the following details:

  • Your name, company name, company address, telephone no. and e-mail address
  • Which documents you require - we need either our accession/copyquest number or full bibliographic details
  • How you want us to deliver the document (E-mail / Airmail / Fax)
  • Your payment details.
    • the card type (Visa, American Express or Mastercard)
    • the cardholder name and address (if different from company address as above)
    • the card number
    • the expiry date
    • the security number (on Visa and Mastercard this is a 3 digit number on the back of the card, on American Express this is 4 digits on the front)

Please note that if any of these details are missing or incorrect then we will not be able to process your order immediately. Time taken to confirm missing details will result in a delay in delivering your document.

Copyright Terms and Conditions

The following are NOT permitted, unless you have the permission of the copyright owner or of the CLA and save as may be permitted by statute:

a) Printing more than a single paper copy, which itself may not be further copied;
b) Retransmitting the article to anyone else, other than to enable a single paper copy to be printed out by or for the individual who originally requested the item;
c) Electronically storing any copy of the article.

The licensed copy must either be immediately printed out or be forwarded to the individual requesting the item (for their immediate printing). Subsequent resale, hiring out or other disposal for valuable consideration of the licensed copy is prohibited.

By ordering from Smithers Information Ltd. the customer acknowledges that he will not infringe any copyright subsisting in the supplied Article.
Customer data, including personal data, may be disclosed to the Publisher of the Article if this is deemed necessary for purpose of investigating or preventing the violation of Law or an agreement by the customer.
The Copyright Licensing Agency Ltd. persuant to the Contracts (Rights of Third parties) Act 1999 and also the Publisher of the Article, has the right to take legal action to enforce the restrictions set out above.

Google Scholar Button

When reviewing your results on PiraBase you will see a 'Google Scholar' button next to each item. This button is designed to give users who have subscriptions to journals the opportunity to quickly and easily track down full text items which they already have access to; if your company or institution provides you with access recognised by Google to an item you'll be able to retrieve it through this link.

Similarly, there are a growing number of items which are 'Green Open Access', which means that the author has made a copy available in a University repository that you are able to access free of charge. Any such items will be clearly marked when you click through.